Main Job Purpose:
To manage the administration and support of Enterprise reporting platforms like the Enterprise Value Analytics (EVA), Mediation, in-house reporting and other peripheral information systems and their interfaces to the wider IT eco-system.
MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position;
Job Title: Manager – Information Management Operations (Re-Advertised)
Reports to: Senior Manager – Enterprise Application Operations
Division: Technology
No. of Vacancies: 1
Main Job Functions:
- Responsible for overseeing the support of various Enterprise reporting platforms like EVA, mediation, in-house reporting and other peripheral information systems within MTN Uganda
- Act as subject matter expert and go to person for any related enterprise reporting requirement that needs to be implemented by IT function.
- Ensure efficient and effective support and operation of the following systems: big data platforms, mediation, financial ERP, HCM, Inspirosoft payroll, Fleet Management, Enterprise project management and other peripheral systems
- Responsible for the creation and execution of the continuous service improvement program and performance management across these platforms.
- Document workflow processes and recommend improvements on the assigned platforms under their domain.
- Manage and liaise with service providers/vendors within the Enterprise Applications space.
Education:
- BSc in Computer Science, Engineering, IT, Applied Mathematics, or related field
- Programming skills, Unix/Solaris/Linux and Database Administration Skills.
- Vendor management
- Project management
- ITIL
Experience:
- Minimum 5-year related IT experience – preferably in with a technical knowledge of software services; program management experience and a sound understanding of ITIL standards and best practices within operational environments.
- SQL and scripting experience
- More than 4 years of UNIX shell scripting/programming and database administration.
- More than 3 years of experience developing and maintaining applications
- Extensive experience in application operations and service management
Skills / physical competencies:
- Excellent interpersonal skills
- Excellent interpersonal skills
- Highly organized and quick to learn
- Pays attention to detail
- Can-do attitude
- Ability to work Long hours/ nights/ Weekends.
- Should be able to work consistently with minimal supervision
Female applicants are strongly encouraged to apply.
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